I value and respect the time of each of my clients. When an appointment is scheduled, it reserves a specific time slot exclusively for you. In order to maintain a smooth operation and accommodate the needs of all my clients, I have established the following cancellation policy:

1. Cancellation or Rescheduling: If you need to cancel or reschedule your appointment, I kindly request that you provide a minimum of 24 hours notice. This allows me the opportunity to offer the appointment slot to another client.

2. Late Cancellations: In the event of a cancellation or rescheduling occurring within less than 24 hours of the scheduled appointment, a cancellation fee of 50% of the service booked will be charged.

3. No-Show Policy:In the event that a client fails to show up for their scheduled appointment without any prior notification, a no-show fee of 100% of the service booked will be charged. 

4. Fee Payment: To ensure continued service, the cancellation fee must be settled prior to booking any future appointments.

I understand that unforeseen circumstances or emergencies can arise, and I am committed to working with you to find a suitable solution whenever possible. However, please understand that the cancellation fee is in place to compensate for the time and resources allocated to your appointment.

Thank you for your understanding and cooperation with this policy. By adhering to these guidelines, you help me provide exceptional service to all my clients and maintain the professionalism and integrity of my independent hairstyling business.

CANCELLATION POLICY